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Most frequently asked questions about our products

Ox2 Filter


1. Unscrew your tap aireator

2. Screw on the Ox2

3. Enjoy filtered water!

The interior filter is recommended to be changed every 3 months, if you have not set the memory, try to wake up from when you last installed or changed it.

The Ox2 filter reduces the consumption of water bottles, with which you are avoiding around 730 plastic bottles in a year.

The water from the tap is mostly safe in most areas, as well as both the water bottles and the tap water, none of the two options is 100% sterile. Even with the activated carbon of the filter it considerably reduces the risks of drinking tap water and the taste, with which the answer is one, always and when the filtration system is tested by a laboratory.

The filter is made with high quality stainless steel to guarantee a long durability and offer a safe product.

You can filter cold or hot water, but for a good conservation of the filter, we recommend that if you need hot water, you get it directly from unfiltered water, as the filter materials could lose their properties at high temperatures and even melt.

No, our filter removes impurities from the water and improves the taste and odor, but it does not make water potable if it isn't already.

  • Unscrew the aerator.
  • Measure the length of the hole, mesure the diameter, with a meter or rule

With these measurements you can already know what type of faucet you have.

To indicate the type of faucet, first indicate whether the faucet is male (M) or female (H), then indicate the diameter number of the faucet dispenser.

Ox2 replacements


If so, the filter will continue to be functional depending on the state in which it is found and how its conditions of use have been in any way, even so we do not recommend it since the properties of the material of the filter and its efficiency can be reduced considerably.

The body of the filter is made of biodegradable materials, so to recycle it correctly, you must first separate them from the white plastic pieces from the tips.

Bottles


Thanks to its 18/8 stainless steel double wall, it can maintain the temperature of the cold water a full day!

Yes, bottles are designed to be washed in the dishwasher! But remember not to put the bottles with the bamboo bid, this one must be washed separately.

We recommend washing the bid by hand with cold water or at room temperature so you can enjoy it for a long time!

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